Last night, I accidentally ordered a pair of pants while trying to get an estimate on shipping speed. Not only is the shipping going to take much longer than I’d hoped, I realized afterwards that I had the wrong size as well. No big deal, I thought, I’ll cancel the order.
Well, you can’t on their website. So I had to wait until this morning to call. I called them up as soon as they opened, hoping to get someone before the pants shipped out. And I did! Only, they still can’t cancel the order. They have to ship the pants across the country to me, and then I have to ship them back across the country to return them. The person I talked to even offered to print out the return label, and ship it with the pants!
Such a wasteful, broken system. I can only imagine it works the way it does to make people who have second thoughts on a purchase have to jump through additional hoops to cancel it.
That’s 90% of online shopping there. It’s hard to hear, but we as costumers are part of the problem. Stop buying so much shit online. Go to a brick and mortar shop. Touch it, feel it, try those pants.
Online shopping is a fucking waste and every day we have dozens of shipping companies coming to the city with their vans to drive through each street bringing small packages to every apartment. Polluting, blocking streets, increasing traffic. Just because we are too lazy to go to a shop and buy it in person.
We probably don’t even need it. And yes, I know there’s not a shop next to me that sells X or Y. Do you know why? Because we’ve been killing small brick and mortar shops for 20 years with our online shopping. We created this problem and we have to fix it. Fuck the “broken, wasteful system” and support your local shop.
I really wish I could have. I never buy clothes that I haven’t already tried on, but I needed something specific for work, and as you’ve already guessed, the line of pants I settled on aren’t listed at any of their local-to-me retailers.
Though, full transparency, I took it a step further to make things worse by ordering the correct size through Amazon, since they’ll come in tomorrow rather than a week from now…