Hi there,

I have been recently busy with a xps 15 9500 and the trackpad. For a while, this laptop suffered from erractic behavior that nothing could explain why the behavior. Recently I decided to get a trackpad via eBay.

Installed it, felt actually better than the previous, it looked OK. 10 minutes later, trackpad is recessed and it is in a mode like left click is constantly clicked. I’ve tried everything under the sun (electric tape on the back, loosen or tighten screws around the battery, apply electricat tape on the wedge where the 2 prongs of the trackpad rest inside the battery, etc). And absolutely nothing works.

At this point I am losing my marbles and just want to throw this bs into the bin. Which is a massive waste, since the machine is still in great condition. But a laptop without a functional trackpad is not a laptop.

Did anyone around here ever had a xps 9500 and managed to solve this issue?

EDIT: I forgot to mention a very important detail. When I am using the laptop and if I put the screen on the desk (meaning, main part of the laptop is now vertical), the trackpad works no problem (left side still feels recessed, but at least clicks normally)