Melissa Sotomayor said in a now-viral video she was humiliated by the way she was spoken to. The airline said it had apologized to her.

Summary

United Airlines apologized to Melissa Sotomayor after crew members tried to make her remove her son’s ventilator during a March 8 flight from Tampa to Newark.

Sotomayor, whose 2-year-old son relies on a ventilator and tracheostomy tube, said staff demanded the equipment be stowed for takeoff despite prior medical clearance.

A third flight attendant claimed the child would “be OK” without it. The captain called her “difficult” and said the equipment was a safety risk.

Sotomayor expressed feeling humiliated and vowed never to fly United again.

  • JigglySackles@lemmy.world
    2·
    4 days ago

    I wasn’t suggesting anything of the sort. I was saying that only using alaska was not possible for the vast majority of americans. Of course you should be attempting to use the least shitty option. It’s just not possible to only use the non-shitty option. You gotta get where you gotta get.

    • kerrigan778@lemmy.world
      3·
      4 days ago

      Alaska isn’t even a non-shitty option to be clear. They have a storied history of cost-cutting at the expense of safety. They just seem to be reliably the least shitty.