“Oh, you may have 6 years of experience with IT support, using various different ticketing systems, worked in environments using all the major operating systems, and have done some system and network administrative work, as well as multiple certifications indicating that you know everything we’re looking for and then some, but you’ve never worked with the ticketing system that we use? OK, bye! You’re useless to us! Your resume is going on the bottom of the pile!”
That’s like throwing away an application because they didn’t use the same ticketing system is like refusing to hire a highly-experienced pilot because the seats on the planes they’ve flown aren’t the same model as the plane the airline flies.
because the pieces of shit float to the top. I’ve seen it time and time again. The laziest, most good for nothing idiot is the one that gets the promotion to lead and then manager because all they do all day long is look for ways to take credit for other peoples’ work and loudly announce every “accomplishment” they have at any given opportunity while everyone else is busy actually working.