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If memory serves that particular brown in recent manufacturing from Lego was known by the public over some time to have embrittlement issues, so probably not something you did to it, but something as of now that Lego has fixed on their end if you pick up that brown from a current set or from their stores.
Yup. And afaik Lego will replace the broken pieces for free.
they will? is there a form to fill out or something?
You can submit a request on their website apparently