I have a pro-Valve bias because I do like them. But I still do want to make a fair argument and would like to be corrected if I fail to do so.
So, yes, Valve’s refund policy in the past was bad, and yes, they were forced to change. But since then they have fixed their mistakes, and have arguably the most generous refund policy out there. Last time I bought digital content from Nintendo store I had to waive my refund rights.
They could have limited refunds to Australia but they didn’t. This has to count for something, right? Valve is a for profit company in a capitalist system, and yes they have bad practices. But surely we can agree they are one of the better ones?
I have a pro-Valve bias because I do like them. But I still do want to make a fair argument and would like to be corrected if I fail to do so.
So, yes, Valve’s refund policy in the past was bad, and yes, they were forced to change. But since then they have fixed their mistakes, and have arguably the most generous refund policy out there. Last time I bought digital content from Nintendo store I had to waive my refund rights.
They could have limited refunds to Australia but they didn’t. This has to count for something, right? Valve is a for profit company in a capitalist system, and yes they have bad practices. But surely we can agree they are one of the better ones?