Quick question for the group.
Have you had issues recently with deliveries being missed, arriving late, or even going missing altogether?
I’m researching this problem before building anything and trying to understand how frustrating the current delivery system really is for people. I’m especially interested in what usually happens next waiting days, going to a depot, rebooking, etc.
If you’ve got 2 minutes, I’ve put together a short, anonymous survey to collect real experiences for some personal research:
https://forms.gle/ZNKzb3fAADiU7HS39
Happy to share the results back once I’ve gathered enough responses.
I’ve had a mixed bag but nothing’s gone missing yet. Lots left unattended on the doorstep, a few left with neighbours. Courier services generally send an email to say what’s happened to it, while Royal Mail sometimes put a card through the door but sometimes they don’t bother, so I’ve had a few left unattended with nothing to tell me it’s there.
A lot of drivers don’t bother with the doorbell and just knock (or maybe just throw it at the door, I can’t tell). Which isn’t really helpful if I’m upstairs. I don’t get why they insist on making this more difficult for both of us.