Tickets are primarily inbound right? Do you deal much with tasks that are generated by you or your team, rather than coming from somewhere external?

Your symbol system is interesting. When I used to keep written to do lists I just had dots/bullets for each item, and would make a larger square around the items which took priority. What does investigation mean to you in this context?

That’s an interesting philosophy. You haven’t had people annoyed that you didn’t follow up on something they’ve asked about? I guess my memory at least isn’t good enough to track everything I need to do. Or maybe I could remember but feels like more work/risk than having an external system. I also primarily deal with customer facing stuff so maybe I’d feel different than if I was only dealing with coworkers.

Thanks for sharing. Interesting, the idea of a big list and then a “doing today list” lines up with a “time management for dummies” book I found in a drawer at one of my first jobs. For a while I was using that system but written by hand.

Dudes name is E-Zon

Yes, because Elon Musk is such an asshole people can’t seem to help themselves from talking shit, even when it’s misguided.

They talk about the safety record of Saturn rockets without mentioning that using those isn’t currently possible and then talk about cost per ton of falcon without acknowledging the same design process that created that rocket is being used to make this one. Falcon also had a fair number of explosions before the kinks were worked out and now it’s launching so often that no other company or nation is even close to the same cadence.

And it sucks! Because I’m interested in space, and SpaceX has done very impressive things, and it’s owned by this fucking jerk.

Not the OP, but mastodon is open source and not corporately controlled. That seems pretty important when whoever controls the platform can make decisions about what content is surfaced to a user. If I’m the government or a politician I want to make sure I have a direct line to my constituents.

I use both these days, I don’t think the user interface is particularly confusing for mastodon, but I think what bluesky has over it is you don’t have to choose a server, and the types of users and stuff they’re posting on bluesky has a certain appeal. (For example all the funny accounts I used to follow on twitter went to bluesky)

Like another commenter here said, what did Signal do wrong in this case? We don’t want a third party to be able to see our encrypted messages, or to know who it is who is using the service. Which is desirable when I’m using it, but undesirable when an aggressor is using it. Unfortunately you can’t have one without the other.