So Jeff cheaps out on a dishwasher and doesn’t do research like reading the user manual before purchase and installation and is then surprised that basic features require an online service. Sure I wouldn’t like it either but by his own description he could have done the research first or spent the other $400 (or bought some other alternative) and avoided this entirely. Writing an article whining about how the manufacturer ‘should’ do ${thing he would prefer} is a bit late when it’s already purchased.
So Jeff cheaps out on a dishwasher and doesn’t do research like reading the user manual before purchase and installation and is then surprised that basic features require an online service. Sure I wouldn’t like it either but by his own description he could have done the research first or spent the other $400 (or bought some other alternative) and avoided this entirely. Writing an article whining about how the manufacturer ‘should’ do ${thing he would prefer} is a bit late when it’s already purchased.