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Joined 3 years ago
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Cake day: August 5th, 2023

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  • While I don’t agree that AI alone caused anything (because there had to be some instability there for the words of the AI to manipulate, I can absolutely agree that use of the AI is a very apparent contributing factor in the cause.

    With suicide you need some very specific circumstances.

    1. Opportunity. A time and place where the person can’t or won’t be stopped from the attempt.
    2. A feeling of pain or helplessness that eclipses that person’s ability to deal with or find and outlet for.
    3. Means/mode. A bus, a rope and anchor point, a weapon.
    4. Intent.

    I think the last one is where things get a bit murky from a legal standpoint.

    Barring accidental suicide, what can legally be considered as responsible for causing suicide is limited. If you encourage a suicidal person to kill themselves, you as the other person had intent to harm, even if you didn’t mean for them to actually follow through, or believe that they would.

    My fear is that these legal battles won’t result in the AI being held accountable because they’re not able to have intent.

    My bigger fear is that the companies who are responsible are not going to be held responsible for the same reason a fun manufacturer isn’t when someone sticks the barrel in their mouth and pulls the trigger. The argument that it’s a “tool” that’s been “misused” is gonna be thrown around a lot.

    I wish I could believe we’d get more stringent regulations out of such lawsuits. But I just don’t have that kind of hope.








  • I always wondered if the shape and size of your ears and nose etc change the way you register smells and hear sounds. Like your hearing isn’t the same as the person next to you etc.

    Sort of like how different radar arrays are shaped different and pick up different frequencies differently etc.



  • Ok. So explain where the investment is. What does “eating the loss” do for them in the long term? How do they recoup that loss? Loss leaders (the Costco hotdog, PlayStation consoles etc) are used by businesses as a way to get people to buy into their other products that do make healthy profits. Costco’s hotdog gets people in the door, and those people buy other stuff because “while we’re here”. There’s a psychology to that strategy.

    Sony uses sales of the PlayStation consoles to get people locked into their platform where they spend money on games, and skins, and micro transactions etc. People used the PlayStation to play Blu-ray (also a Sony property), and DVDs, and stream content like movies, and music. This nets them healthy profits while selling the hardware at or below cost.

    Nintendo is said to do the same thing with the Switch/Switch 2. So there’s a cost to benefit ratio equation going on in each case.

    What is the cost to benefit equation for Valve selling the Steam Deck at a loss? Their e-shop doesn’t depend on the hardware to sell games. They aren’t locking people into Steam in a way that’s meaningful because other hardware exists with the same or better ability to play all the same games. The Steam e-shop doesn’t require you to only play games on the Steam Deck.

    So that’s where you lose me.







  • atrielienz@lemmy.worldtoFuck AI@lemmy.worldBrilliant, innit?
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    15 days ago

    There’s an equally valid chance they are not and will not be my “ally” at any point.

    I say that because having been burned by the AI they used and regardless to whether or not they see posts like this one online, they seem more worried about the fact that this order may be valid than they do about the fact that this chatbot gave a completely hallucinated discount code at all.

    A lawyer, not reddit, should be determining whether or not this person is liable for honoring the discount. I suspect they are not even on the hook for what the chatbot promised, legally speaking. And all of that assumes this is even a real thing that happened and not some random bot account on reddit making it up for clout or karma farming.

    The vast majority of people aren’t even pointing and laughing. They are asking “what did you expect?”. That’s a valid question.

    Falling for marketing doesn’t absolve anyone of their responsibility to do their own due diligence. A cursory search of the internet would provide thousands of hits explaining the pros and cons of such a chatbot.

    If this doesn’t change this (potentially fabricated) persons mind about AI I’m not sure what will.


  • atrielienz@lemmy.worldtoFuck AI@lemmy.worldBrilliant, innit?
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    15 days ago

    They are a business owner asking online if they can ignore an order after using a chatbot to communicate with and interface with customers. They failed in their duties to themselves and their customers by not vetting the tools they allowed on their website.

    This is on them. I’m not celebrating that they are in a bad position. But I’m not surprised that this happened and I don’t feel empathy for someone who should have known better. If it can happen to giant airlines and big tech firms, it can happen to you, and since the small business owner doesn’t have the market cap to offset such a “mistake”, they get what they paid for.

    Nobody forced them to become an entrepreneur. Nobody forced them to use a chatbot on their website. Nobody forced them to not explore the functionality of their chatbot, or not put guardrails on it.

    There are plenty of websites and storefronts that have order forms that just work. There wasn’t a need to use the chatbot to take orders.

    This is a costly lesson for this shop owner, but it’s a lesson they could have learned from watching others. Instead they chose to get a first hand experience of the pitfalls of using AI as a customer support medium.